Symptoms And Treatments Of Mild Hypertension Essay

Signalment: †¢ 32 years’ old †¢ Female †¢ African-American descent Signs: †¢ Mild hypertension †¢ Acne appeared after treatment with oral contraceptives †¢ BMI of 29 †¢ Blood pressure is 138/88 †¢ Skin shows slight thickening and darkening across the neck Symptoms: †¢ Irregular and infrequent periods since middle adolescence †¢ Periods are more frequent (28-30 days) and menstrual flow varies between periods after her first child †¢ Periods are not excessively painful †¢ Reports frequent urination and always seems to be thirsty Diagnostic Test Results: †¢ Normal sodium †¢ Normal potassium †¢ Elevated blood glucose (fasting) †¢ Normal hematocrit †¢ Normal white blood count †¢ Normal red blood count †¢ Normal cholesterol (total) †¢ Normal LDL †¢ Depressed HDL †¢ Elevated triglycerides Problem List: 1. Mild hypertension: †¢ Likely due to the elevated blood pressure (138/88) †¢ Could be caused by Polly being overweight, genetics or high blood glucose 2. Acne appeared after oral contraceptives †¢ Oral contraceptives might have contained androgenic based progestin †¢ Likely caused an increase in androgen in Polly resulting in an acne flare up 3. Skin shows slight thickening and darkening across the neck †¢ Likely caused by a disorder called â€Å"Acanthosis Nigricans† †¢ Could be caused by too much insulin in the bloodstream †¢ The excess insulin could be caused by insulin resistance due to Polly’s obesity or by type two diabetes †¢ Could be caused by oral contraceptives affecting her insulin level (Estrogen andShow MoreRelatedHypertension: Blood Pressure Measurements1062 Words   |  5 Pagesï » ¿Hypertension 1 Hypertension Timothy L. McNeill Richmond Community College Hypertension 2 Abstract Hypertension is a chronic medical condition in which the blood pressure in the arteries is elevated. 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Liberal Ideas Of Equality And The Right Of Law - 1591 Words

Liberal ideas of equality and the right of law may be normative to this current epoch but these ideas were considered radical at their time (Fielding et al. 2009, p. 127). Rising to prominence during the 18th century Enlightenment, liberal ideas has roots in the period of the protestant reformation in the 16th century, with ideas of increased importance and faith in the individual and his rationality in opposition to the central authority of the Catholic Church (Fielding et al., 2009, p. 106). Later, political liberalism was said to be a result of the growing middle class in a period where growing capitalism took the place of medieval feudalism and reflected the middle class interests against the â€Å"absolutism† of monarchy. 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AP U.S. History Application Free Essays

AP U. S. History Application Essay Many people have made an impact on me, but if I were to choose one person I have learned about in any of my History classes, I would choose Osama Bin Laden. We will write a custom essay sample on AP U.S. History Application or any similar topic only for you Order Now Osama Bin Laden attacked the United States’ on September 11, 2001 and ever since the attacks that killed nearly 3,000 people, this event has been known as the nine-eleven. The nine-eleven was a series of four suicide attacks that were committed in the areas of New York City, Washington D. C. , Virginia, and Pennsylvania. After the nine-eleven, he has been the major target of the Federal Bureau of Investigation (FBI). After the death of Osama Bin Laden, I realized a few key points that have changed my view of the way human beings think. Osama Bin Laden did not influence me to have a grudge against the United States, or any of the sorts, but he helped me view the world in a different way. For instance, many people in the United States celebrated his death after he was found and shot on May 2, 2011. I disapprove of this reaction from the citizens of the United States. He did wrongs to thousands of people and caused the United States to pay billions of dollars to fix the damage. But regardless of what he did, it is wrong for us to celebrate his misfortune. To take joy out of someone’s tragedy proves human beings to be immorally unjust. If human beings celebrate the death of someone who is equal to them, they are not being compassionate. Though Osama Bin Laden’s decision to bomb the United States and its people was heartless, the act of rejoicing the death of a human also proves us to be inhumane. People forget to be compassionate towards the others who make the terrible decisions, because they believe that they are only meant to do harm, but that’s not always the case. If we do not discriminate and if we treat each other equally, less suicide attacks will occur. The big reason why terrorists decide to act the way they do is because of all the unjust and discrimination they have to face in their daily lives. The way human beings react to the death of others is important because it teaches others how inhumane our world has become. The main reason why wars start is because of power and money; and the after-results of the war often does no good. It only forces the people of the country to live a controlled life of poverty. The government restricts us from practicing our true freedom by forcing propaganda upon us, and Osama Bin Laden is one of them. The citizens of the United States understand that he made wrong decisions and that he needs to pay for what he’s done, but we should respect everyone; because all human beings were created equal. In conclusion, Osama Bin Laden has influenced the way I think towards the human behavior and thoughts through America’s response to his death. American citizens took joy out of his misfortune, without thinking about the amount of respect they are giving to Osama Bin Laden, because I believe we should all be treated and respected equally. Rejoicing for someone’s death will do no good for the present or the future, because of the immoral actions. It’s imperative for each person to remember that everybody is created equal and human beings are human beings; we think similarly. Osama Bin Laden has inspired me see the world with a different perspective: to think and treat others with respect, no matter what kind of background they have or what kind of sins they have committed. How to cite AP U.S. History Application, Essay examples

Hippolytus Analysis Essay Example For Students

Hippolytus Analysis Essay A monologue from the play by Euripides NOTE: This monologue is reprinted from The Plays of Euripides in English, vol. ii. Trans. Shelley Dean Milman. London: J.M. Dent Sons, 1922. HIPPOLYTUS: By a fair semblance to deceive the world,Wherefore, O Jove, beneath the solar beamsThat evil, woman, didst thou cause to dwell?For if it was thy will the human raceShould multiply, this ought not by such meansTo be effected: better in thy faneEach votary, on presenting brass or steel,Or massive ingots of resplendent gold,Proportioned to his offering, might from theeObtain a race of sons, and under roofsWhich genuine freedom visits, unannoyedBy women, live. But to receive this worstOf evils, now no sooner are our doorsThrown open than the riches of our houseWe utterly exhaust. How great a pestIs woman this one circumstance displays;The very father who begot and nurtured,A plenteous dower advancing, sends her forth,That of such loathed incumbrance he may ridHis mansions: but the hapless youth, who takesThis noxious inmate to his bed, exultsWhile he caparisons a worthless image,In gorgeous ornaments and tissued vestsSquandering his substance. With some noble raceHe who by we dlock a connection formsIs bound by hard necessity to keepThe loathsome consort; if perchance he gainOne who is virtuous sprung from worthless sires,He by the good compensates for the illsAttending such a union. Happier he,Unvexed by these embarrassments, whose brideInactive through simplicity, and mild,To his abode is like a statue fixed.All female wisdom doth my soul abhor.Never may the aspiring dame, who graspsAt knowing more than to her sex belongs,Enter my house: for in the subtle breastAre deeper stratagems by Venus sewn:But she whose reason is too weak to frameA plot, from amorous frailties lives secure.No female servant ever should attendThe married dame, she rather ought to dwellAmong wild beasts, who are by nature mute,Lest she should speak to any, or receiveTheir answers. But the wicked now deviseMischief in secret chambers, while abroadTheir confidants promote it: thus, vile wretch,In privacy you came, with me to formAn impious treaty for surrendering upMy royal fathers unpolluted bed.Soon from such horrors in the limpid springMy ears will I make pure: how could I rushInto the crime itself, when, having heardOnly the name made mention of, I feelAs though I some defilement thence had caught?Base woman, know tis my religion savesYour forfeit life, for by a solemn oathIf to the gods I had not unawaresEngaged myself, I neer would have refrainedFrom stating these transactions to my sire;But now, while Theseus in a foreign landContinues, hence will I depart, and keepThe strictest silence. But I soon shall see,When with my injured father I return,How you and your perfidious queen will dareTo meet his eyes, then fully shall I knowYour impudence, of which I now have madeThis first essay. Perdition seize you both:For with unsatiated abhorrence, stillGainst woman will I speak, though some objectTo my repeating always the same charge:For they are ever uniformly wicked:Let any one then prove the female sexPossest of chastity, or suffer me,As heretofore, against them to inveigh.

Steroids Essays (504 words) - Anabolic Steroids, Exercise Physiology

Steroids In the past three decades, steroids has been becoming a serious problem more than ever in the athletic field. Steroids are anabolic drug "to build" growth hormones that include the androgens (male sex hormones) principally testosterone and estrogen and progestogens (female sex hormones). Steroids were first developed for medical purposes. They're used in controlling inflammation, strengthening weakened hearts, preventing conception, and alleviating symptoms of arthritis and asthma. Unfortunately research has shown that steroids have been abused in almost every kind of sport. Although steroids contribute to a muscular body, usage should remain illegal because they physically deteriorate and mentally destroy the body. Many people are fascinated about steroids because of their ability to build up the body. Whether taken by injection or the pill it increases strength and endurance. Steroids also help in the healing process of muscular tissue by first injuring them, then the muscles heal quicker adding more fiber increasing their bulk. Many athletes turn to steroids more often because they're cheaper then marijuana or cocaine. A ten week cycle of testosterone cypinate and methandrostone costs only about one hundred dollars. Steroids are also very hard to trace because of their water base composition. They can pass through the body within two days. All these benefits of steroids help an athletes become more competitive and increase their chance of being a winner. Of course everybody wants better biceps and triceps but when using steroids to achieve this goal there is a large price to pay. However, steroids should remain illegal because they physically deteriorate the whole body system. When injected one risks the chances of developing hematoma and contracting AIDS. In women steroids contribute to the growth of facial hair, enlargements of the clitoris, shrinkage of the uterus, sterility, deepening of the voice, decrease in breast size and irregularity of the menstrual cycle. In men steroids cause shrinkage of the testicles, decrease in sperm count, sterility, impotence, prostate enlargement and growth of female breast. In both men and women hair loss, liver ailments, acne, atherosierosis and cancer are very common. This dangerous drug shortens the life span up to twenty years and increases the chance of obtaining diabetes, cardiovascular diseases and hypertension. The side effects and reactions from enduring anabolic steroids are endless. Along with the physical problems there are also mental 54reactions associated with the usage of steroids. This drug becomes very addictive and damaging to the mind. It causes violent episodes which an athlete can claim a legal insanity defense to it. They get so wrapped up psychologically that the negative effects doesn't matter to them. Research has also discovered that steroids cause psychotic side effects sometimes referred to as "roid mania". Along with these are wild aggressive, combative behavior, depression, listlessness and delusions during and after performance. Even though the game is over athletes want to continue competing. Steroids mentally destroy the brain and ability to reason. Overall the usage of steroids is very damaging to the human body. Even though it physically builds up the body for better performance the risks of use are enormous. Steroids physically deteriorate and mentally destroy the body. The usage of steroids provides an unfair advantage to non-user athletes and therefore should remain illegal for non-medical use.

The Revolutionary Age of Andrew Jackson Essays

The Revolutionary Age of Andrew Jackson Essays The Revolutionary Age of Andrew Jackson Paper The Revolutionary Age of Andrew Jackson Paper Essay Topic: Revolutionary Road Subject Matter The Age of Andrew Jackson was a time of revolution when enormous changes were â€Å"shaking and transforming America. † Prominent figures â€Å"wrestl[ed] with the nation’s prospects and with each other,† further shaping the people and its democratic government. (Remini, i) Every decision Jackson and his men made in some way or another affected the social, economical, and political aspects of life in the Age of Jackson. Once Andrew Jackson took office, the people immediately embarked on a journey to develop a closer relationship with the government. Though conflicts, many times over particular issues concerning the nation’s practices and patterns, occurred between the President and Congress, Jackson proved to be a â€Å"living symbol of the advance of American democracy† and, eventually, Congress seemed to agree. (Remini 27) The Revolutionary Age of Andrew Jackson is arranged into three parts, or â€Å"books†. Each describes events primarily through the accounts of prominent historical figures such as Webster, Clay, and Jackson. The events, spanning from westward expansion to the days of Jackson, are presented chronologically. Book I of The Revolutionary Age of Jackson, titled â€Å"A New Age† talks of how â€Å"American society itself had changed. † The nation simply â€Å"throbbed and pulsed with energy. † People began to believe in equality of opportunity. They believed that â€Å"no one should have special privileges†¦ Government must†¦ prevent any one from gaining an advantage over the others. † (Remini, 15) Many issues had also risen, many concerning preserving the Union, slavery, Indian presence, and etc. And â€Å"central to all these issues† was Andrew Jackson. Jackson’s election â€Å"marked a new beginning in the relationship between the government and the people† Never had there been such an inauguration of a President. Never before had the â€Å"ordinary citizen- the common man- so spontaneously expressed his enthusiasm for a new administration. † (Remini, 33) It already shows that the people and the government were bonding. It was â€Å"the beginning of truly popular government in America† and all because of Andrew Jackson and his administration. (Remini, 150) The Age of Jackson marked the beginning of modern political campaigning. Now he politicians were reaching out to the masses, employing â€Å"gimmicks of all kinds to arouse and sustain popular interest in the activities of the party. † (Remini, 50) All the proof needed to argue that popular government had indeed arrived was seen in the constant rise of the number of voters and by looking at the candidates elected into office. To a large extent, popular government emerged because of a small group of men: Martin Van Buren, Henry Clay, Daniel Webster, Thomas Harton Benton, and John C. Calhoun. Book II, titled â€Å"Issues and Answers†, is where Remini presents his purpose. He presents the many issues of the time- â€Å"how to make America truly democratic; how to hold the Union together, when slavery was threatening to tear it apart; what to do with the Indians†¦ how to solve the fierce power struggle between the President and the Congress†- and explains the actions of Jackson and how he changed American life. (Remini, i) Making America truly democratic began with politics. Jackson believed that government jobs belonged to all and thus supported the principal of rotation to avoid corruption of the office holders. Rotation meant that more people served. And when more people served, there was a more democratic system. â€Å"It seemed to the ordinary citizen that the people themselves had finally assumed control of their government. † (Remini, 135) Whether or not a democracy truly came to America can be debated. What matters is that the people believed democracy had come. When the Civil War drew near, many Americans â€Å"wistfully looked back to the Age of Jackson and remembered how their President had guided the country away from secession and its bloody consequence. (Remini, 84) He exerted notable leadership and had the desire to â€Å"save the Union. † A debate concerning states’ rights commenced with Calhoun and Jackson on different sides. While Calhoun worked to defend the rights of the South, Jackson â€Å"did everything within his power to work out a compromise. † (Remini, 103) The president had successfully avoided armed conflict and the breakup of the Union by issuing the Compromise Tariff of 1833. The Indian problem proved to be an â€Å"ugly contradiction to the general democratic mood of the Jacksonian age. (Remini, 105) While many Americans felt Indians blocked the progress of â€Å"the civilized white man,† Jackson felt they made notable advances. He acted out of concern for the well-being of the Indians, moving them out west of the Mississippi because â€Å"it was necessary to preserve [their] life and culture. † (Remini, 113) Apparently, the democratic government freely elected by the people had solved the Indian problem to its own satisfaction. It is â€Å"a terrible contradiction† that a powerful democratic nation had solved one of its problems by the â€Å"near extinction of the entire race of people. Despite the severity and the cruel nature of the matter, what Jackson did was possibly the only course of action they could take. With such an explosive fervor for land and expansion, the Indians were at threat, and Jackson had placed them beyond â€Å"the reach of injury or oppression. † (Remini, 120) Book III, titled â€Å"The Growth of Presidential Power†, concerns the struggle between the President and Congress. The Bank War, a substantial issue under Jackson’s administration, runs through the entire last third of The Revolutionary Age of Andrew Jackson. A quote from Henry Clay calls it a â€Å"revolution†¦ tending towards a total change of the†¦ character of the Government. † (Remini, 124) The Bank of the United States had gained a considerable amount of power, controlling financial operations of the entire country. Such privileges â€Å"ran contrary to the spirit of this democratic age. † (Remini, 128) Jackson, thinking that the Bank was dangerous to the government, wrote a veto message and sent it to Congress in 1832. It â€Å"changed and amplified the fundamental power of the President. (Remini, 134) Whereas previous vetoes were issued by question of constitutionality, Jackson believed the President can veto a bill when he felt it harmed the nation. This interpretation of presidential â€Å"prerogatives† changed the relationship between the legislative and executive branches of government. The Presidential Election of 1832 was the first election in which the American people were â€Å"actually inv ited to decide an important issue. † (Remini, 140) Also, the selection of candidates was conducted in a more democratic manner than ever before. The election marked the beginning of the end for the Bank of the United States, and it also signaled the democratization of the electoral process. â€Å"A climate of respect and regard for the popular will† had risen, and this was â€Å"one of the great contributions of the Jacksonian era. † (Remini, 151) â€Å"’The President is the direct representative of the American people,’† said by Jackson, was truly a revolutionary statement. It â€Å"certainly did not accord with the practice or beliefs of previous Presidents,† and it â€Å"restructured the government to the advantage of the executive branch. (Remini, 165) Many prominent figures such as Calhoun and Clay rose up against the President and accused him of despotism. However, finally finding acceptance of his theory, Jackson altered the essential character of the presidency. The President from this point on became the â€Å"true† head of government. Remini finally finishes his book with a conclusive chapter. He praises Jackson for increasing the number of ordinary individuals involved in the functioning of the government, exercising a leadership new to presidential history, and redefining the presidency in its relationship with Congress and the people. The Jacksonian Era broad about a â€Å"new breed of politician who preached the doctrine of popular rule,† and represented the political beginnings of modern America. (Remini, 178) Thesis The author explicitly states that â€Å"the revolutionary Age of Andrew Jackson changed much of America’s way of life. It established the nation’s basic political practices and patterns. It stands at the beginning of the modern America we have inherited. † (Remini, ii) Jackson was one of the people, spoke for the people, and acted for the people. He was the people’s President, and because of his beliefs, he revolutionized American politics. America was changed forever. Politically, Jackson created a truly popular government in spirit. The people of America were always supporting the President, whose first election was already the most enthusiastic of the time. More of the masses began voting and more of them began looking at the candidates running in office. The rotation system even brought more of the people themselves into office. Activity in the political parties sparked and contributed much into the dvancement of democracy within the nation. Andrew Jackson ultimately â€Å"brought the people and the government closer together. † The time period was thus coined the era of â€Å"Jacksonian Democracy. † (Remini, 66) His leadership created a precedent for future presidents to come. His â€Å"desire to save the Union† did save the Union in a time when the issue of slavery first made its way over the country. The way he handled the issues was unmatchable, as proven from the failure to avoid the Civil War decades later. Remini, 84) Also, as a President who â€Å"had sworn to uphold the Constitution and faithfully execute the laws of the United States,† he did â€Å"not tolerate defiance of the national government,† exercising the use of government military strength. (Remini, 102-103) A result of the Bank War was an increase in presidential power. Jackson’s relentless use of vetoes proves that. The War also â€Å"altered the fundamental structure of government. † (Remini, 123) When Congress declares a bill constitutional, it doesn’t mean that it has to be signed. According to Jackson, if one feels it unconstitutional, it isn’t necessary. It is up to the people, who are â€Å"equally entitled to protection by law. † (Remini, 136) The conventional system was also changed by the age of Jackson. â€Å"More people were involved in the process†¦ They represented every section, state, class, and economic interest and most political views in the nation. † The system provided for electoral success and the purposes of democracy were well served. The traditional notion that voting was only for the rich vanished, and Jackson changed the entire direction of government. He â€Å"marked a new beginning in American political history† by saying, â€Å"The President is the direct representative of the American people, and he is elected by the people and responsible to them. † (Remini, 165) This revolutionary philosophy changed the course of presidential history and its relationship with the Congress and its people. Remini, again, emphasizes the influence of the revolutionary age of Andrew Jackson, which created fundamental practices for the future. Though it was a time of departure from traditional operations of government, it represented the political beginning of a modern America. Critique Robert V. Remini is qualified for being a notable author, clearly demonstrating his scholarship in the Jacksonian Era from his many novels about the time period. Though retired from teaching history and humanities at the University of Illinois at Chicago, he still retains his title as a venerable professor. Not only is he consultant to â€Å"The Papers of Andrew Jackson,† the â€Å"official project which will publish all of Jackson’s important papers and correspondence,† but he is also Historian of the United States House of Representatives, commissioned to study and document its past. Goodman, 2) Even Christina Jeffrey, a visiting Professor of Politics at Coastal Carolina University agrees, saying that â€Å"he is beyond question superbly qualified to be Historian of the House of Representatives. † He is, without denying, â€Å"one of our greatest living American Historians. † (Goodman, 4) Remini’s The Revolutionary Age of Andrew Ja ckson employs many quotations from many documents of the Age of Jackson, which primarily give the novel a more narrative feel as well as provide evidence for Remini’s claims. Throughout the novel, many quotations were taken from prominent historical figures, travelers, and foreign visitors during the time. For instance, Remini was describing the changes of American society, and the words of Daniel Webster proved that the Jacksonian Age was â€Å"wholey [sic] of a different character from the past† while the words of an Englishman stated that the continent â€Å"present[ed] a scene of scrambling and roars with greedy hurry. † (Remini, 5) At one point in the novel, instead of telling the death of Rachel, Jackson’s wife, in a factual, unadorned manner, the author describes the scenes with vividness. According to Remini, Jackson had â€Å"spent the night by Rachel’s side, his face in his hands, grieving†¦ He would look into the face and feel the heart and pulse of the one to whom he was totally and utterly devoted. † (Remini, 28) As shown, the effectiveness of the presentation is not only enhanced by authentic pieces of hard evidence, but also augmented by the author’s style of writing. Robert V. Remini presents a thesis with plenty of evidence to justify his claims about the Jacksonian Era. Much of it is from dialogue of significant people and common folk which significantly raises the book’s credibility because change in American life an’t be proven without what people have actually said during the time. And all this evidence is structured in such a way that the Age of Andrew Jackson comes alive in all areas of life: political, economical, and social. All these aspects of life were delved deep into, and Remini made sure that each one was explained to the fullest in as little bias as possible. Modern day government was sparked by the Age of Jackson, which Remini fully explains, and the change that he talks about is undeniable. The Revolutionary Age of Andrew Jackson proves to be an interesting book. Richard Norton Smith, while commenting on one of Remini’s works, praises him for having research that is â€Å"impeccable, his storytelling on a par with his outsized subject. And what a story he has to tell. † (Goodman, 3) Remini purposely sets up his story with such a fashion that Jackson turns into a protagonist while the others turn into antagonists. Jackson is a hero who had sworn to â€Å"uphold the Constitution and faithfully execute the laws of the United States† and his enemies such as Nicholas Biddle were described as â€Å"arrogant† with â€Å"questions about [their] integrity. (Remini, 102) This book is highly recommended for its novelty in history telling and its fundamentality to an understanding of contemporary American government. Evaluation The American Pageant and The Revolutionary Age of Andrew Jackson, though drawing upon the same conclusions, treat Andrew Jackson’s career quite differently. The American Pageant expresses more o f a negative tone toward the man than does Robert V. Remini. The spoils system, for example, was treated quite differently. Remini’s book calls it the â€Å"rotation† system, and treats it as a great democratic tool that brought about a closer relationship between the people and its government. The textbook, on the contrary, emphasizes the scandal when one million dollars was extracted from the Washington government by Samuel Swartwout. Although The American Pageant affirms the fact that the system was â€Å"an important element of the emerging two-party order,† it accentuated the negative aspects of the system rather than the positive, which contrasts greatly with The Revolutionary Age of Andrew Jackson. (Pageant, 263) The nullification crisis during the 1830s was also treated in different manners. The textbook credits Calhoun for saving the country from armed conflict. He was â€Å"the true hero of the hour,† not Jackson. Instead, the President was a â€Å"cantankerous general† and threatened the states if they were to secede. (Pageant, 265) The Revolutionary Age of Andrew Jackson disagrees, praising the President as a man â€Å"sworn to uphold the Constitution and faithfully execute the laws. † (Remini, 102) Both texts, however, agree that the next time the â€Å"nullies† and the Union clash, it would be a time when compromise would prove more elusive. The Native American problem was also presented differently. The American Pageant noted Jackson’s â€Å"callous jibe at the Indians’ defender,† the Congress, and his harsh comment, â€Å"John Marshall has made his decision; now let him enforce it. † (Pageant, 267) Yet, Remini goes on to explain that Jackson â€Å"acted out of concern for the well-being of the Indians and for their civilization,† which completely opposes the first description. (Remini, 111) It was undeniable that these views are at odds, but the fact is that the Indians were moved to reservations after having attempted to assimilate them into white culture. The American Pageant only spends a few pages on the President and doesn’t go quite as far in depth as Remini’s The Revolutionary Age of Jackson. It is interesting to note the different views of President Andrew Jackson. Some may view him as a very controversial man, while others may view him the same way Remini does. The facts are given in The American Pageant, but The Revolutionary Age of Andrew Jackson gives the facts and tells an intriguing story that speaks of the triumphs of a once living symbol of American democracy.

The Quality of Service and the Determining Factor of the Success Essay - 5

The Quality of Service and the Determining Factor of the Success - Essay Example The quality of service the customer gets is gauged by the relationship between customer expectation and the performance. Each business aims at fully satisfying the customer needs as well as making profits. The transaction between the customer and the company starts right from when the customer enters the shop to when he gets home with the purchased product. Before the customer asks for the commodity, the employee should welcome them, talk to them politely and make them feel appreciated. This first step motivates the customer to buy whatever product they have in mind (Weinstein, 2012). The proper explanation should be given to the customer on any enquiries they make. The service provider should inform the customer of all the advantages of the product and the other substitutes that the company is offering. No matter the kind of questions asked by the customer, the service provider should always understand that the customer is always right (Weinstein, 2012). After the customer has succe ssfully purchased the product, any enquiries he/she makes either on call or in person should be taken seriously and with utmost care. Make the customer feel like you still care about them and the kind of service they are getting from the commodity purchased. The following table analyses the ABX airline and the Everts airline, which are both cargo airlines in the USA. Everts provide quality service but in terms of the image they have to the customers, they are far below the expected standards. Their prices are very high as compared to the quality of service they provide.